Shipping & Delivery
Fast, Secure, and Insured Worldwide Shipping
Shipping Methods
Standard Ground Shipping
Delivery Time: 5-7 Business Days
Area: Continental US
Cost: $15-50 (varies by weight)
Included:
- ✓Fully insured
- ✓Tracking included
- ✓Saturday delivery available
2-Day Shipping
Delivery Time: 2 Business Days
Area: Continental US
Cost: $50-150 (varies by weight)
Included:
- ✓Priority handling
- ✓Guaranteed delivery
- ✓Full insurance
Overnight Shipping
Delivery Time: 1 Business Day
Area: Continental US
Cost: $150-300 (varies by weight)
Included:
- ✓Next-day delivery
- ✓Signature required
- ✓Full coverage
International Shipping
Delivery Time: 10-21 Business Days
Area: 45+ Countries
Cost: Quote based on destination
Included:
- ✓UN-certified packing
- ✓Customs documentation
- ✓Worldwide tracking
Lithium Battery Shipping
UN-Certified Shipping
All ChargEx lithium batteries are UN-certified (Class 9 hazardous material) and shipped in compliance with international regulations including:
- ✓ IATA (air transport)
- ✓ IMDG (maritime transport)
- ✓ DOT (ground transport)
- ✓ ICAO (international aviation)
Packing Standards
Our batteries are packed to the highest standards:
- ✓ Protective foam inserts
- ✓ Thermal insulation
- ✓ Hazmat labeling
- ✓ Shock protection
Shipping FAQ
When will my order ship?
Most orders ship within 1-2 business days. You'll receive a shipping confirmation with tracking information via email.
Can I change my shipping address after ordering?
Yes, if you contact us before the order ships. Contact [email protected] with your order number and new address.
Do you ship internationally?
Yes, we ship to 45+ countries. International shipping typically takes 10-21 business days depending on destination and customs clearance.
What if my battery arrives damaged?
Contact us immediately with photos. We provide full replacement and arrange return shipping for the damaged unit at no cost.
Can batteries be shipped by air?
Yes, lithium batteries can be shipped by air in compliance with IATA regulations. We handle all certification and documentation.
Do you offer weekend and holiday delivery?
Saturday delivery is available in most areas. Call 1-855-CHARGEX for premium delivery options.